4YFN FinTech

Frequently Asked Questions

Answering those underlying, niggling questions that will put your mind to rest.

4YFN Barcelona

WHEN, WHERE, HOTELS, AGE, DISABLED ACCESS, AIRPORT, TRANSPORT, THINGS TO DO IN BCN

When is 4YFN Barcelona 2020?

4YFN 2020 will be taking place on Monday 24th February, Tuesday 25th February and Wednesday 26th February 2020 in sunny Barcelona.

Where is 4YFN Barcelona 2020?

4YFN 2020 will be taking place on Monday 24th February, Tuesday 25th February and Wednesday 26th February 2020 in sunny Barcelona.

Hall 1, Hall 2 and Plaça Univers, Fira Montjuïc
Av. Reina Maria Cristina, s/n
08004 Barcelona (Spain)
http://www.firabarcelona.com/en/montjuic

When will the exhibition open for 4YFN Barcelona 2020?

The halls will be open to the public from 9:00 to 18:00 Monday 24, Tuesday 25 and Wednesday 26 Frebruary 2020.

No activities are planned on Sunday 23rd .

How to get to 4YFN Barcelona 2020?

By Bus
Line H12 will take you from central Barcelona to 4YFN Barcelona 2020. For more bus options click here

By Metro
The closest metro stop to the 4YFN Barcelona 2020 venue is Plaça Espanya, L1 line (red) and L3 line (green).
For further info, check here

By Train into Barcelona
For 4YFN Barcelona 2020/MWC Barcelona we offer the opportunity to book Renfe train tickets with an exclusive 35% discount for registered attendees travelling to/from Barcelona Sants or França stations from February 23rd to March 1st 2020 on any national AVE trains and long distance.
Discount code will be available to download from Your personal registration account “MyReg”.

From Airport
AeroBus running from T1 and T2 to Plaça Espanya every 5 minutes. Click here for more information.
Metro L9 + L1 or L9 + L5. Click here for Barcelona Metro Map
Train from airport T2 to Sants Station (10 min walk from the venue) Click here for further information

Taxi stops are located outside both terminals and at Plaça Espanya

From MWC Barcelona
A free shuttle bus will transport you to and from the venues every 5-7 minutes (Fira Gran Via’s North Entrance to Fira Montjuïc). Look out for the 4YFN logo at the exit.

What are the opening times?

This information will be announced soon.

What is the age restriction to attend 4YFN Barcelona 2020?

Individuals under 16 years of age (including infants) are not permitted entry to the Event venue during build-up, dismantling or on event days. Any exceptions to this policy are in GSMA’s sole discretion and must be provided by GSMA in writing prior to the start of the Event. Requests for exceptions must be submitted in writing to [email protected], at least three (3) days prior to the first day of the Event. Requests for exceptions cannot be made onsite.

Notwithstanding the above, GSMA supports the rights of breastfeeding mothers. If an attendee that is breastfeeding a child desires to bring the child to the Event, the attendee should notify GSMA in advance in writing to [email protected] at least three (3) days prior to the first day of the Event. The attendee must complete a consent and release in favour of GSMA in order for the child to enter the Event. GSMA will accommodate breastfeeding mothers that fail to provide advance notification; however, such failure may result in a delay in entering the Event.

Will there be disabled access?

4YFN Barcelona 2020 are pleased to offer accessible services to attendees with disabilities in order to ensure they have a great time in Barcelona and in the 4YFN Barcelona 2020 show.

Hall 1 and Hall 2 at Montjuïc Venue is accessible for wheelchair users.

If you are arriving by Taxi you can be dropped off at the Hall entrance. Should you wish to use public transport, please note the majority of the metro stations of Barcelona are wheelchair adapted. The bus fleet is also accessible for people with reduced mobility and other functional disabilities.

For more details on accessibility on public transport, please click here.

For further information on how to get to the venue, please visit the Transportation section.

Where should I look for accommodation?

4YFN Barcelona 2020 have partnered with b network who can assist with accommodation. Find more information here.

By using the official accommodation agency, you are assured of working with a reputable company and will have local assistance should you experience any difficulties or problems during your stay. Unfortunately, several MWCB and 4YFN Barcelona exhibitors and attendees each year fall prey to accommodation offers from fraudulent companies. These hotel providers present themselves as official event partners but are not legitimate. Please read more on hotel fraud here.

Because of the number of rooms b network secures for 4YFN Barcelona 2020 attendees, they are able to secure great discounts not available anywhere else. In fact, they have managed to negotiate discounted rates at many great properties around town. These discounted rates are only available through b network and are another reason to book your accommodation through the official provider.

Please note: past attendees have received e-mail offers for hotel rooms from non-official agencies and then found themselves without accommodation upon arrival. If you choose to respond to such offers, please exercise caution and carefully read the cancellation policy, if any. The GSMA is unable to provide you with any assistance if you do not book through b network.

Where is the closest airport?

Josep Tarradellas Barcelona-El Prat Airport (BCN)) is our local airport with two terminals. It is roughly 15 minutes in a taxi and the Aerobus is direct to Plaza España, 5 minutes’ walk from the venue.

Where is the closest train station?

Barcelona Sants station is the closest train station, AVE trains and most long distance trains arrive/depart from here, only 5 minutes away by taxi, metro L3 line (Green) is also available. There is also another train station in Barcelona, Estación de França.

VENUE INFORMATION

How can I find a lost item?

The Lost & Found desks locations within event Halls (1, 2 & Univers) will be confirmed shortly.

Where is the closest cash machine/ATM?

There is a cash machine located on Avenida Maria Cristina at the entrance of Hall 8 right in Front of the 4YFN Barcelona 2020 Venue.

Is there a car parking at the venue?

There is parking only 2 minutes away from the venue at the top of Avenida Maria Cristina. For further information click here. Other parking less than 10 min away from the venue are also available.

Will there be food at the venue?

There will be a number of catering outlets set up within the venue that can provide food and drinks for the majority of attendees.

4YFN Barcelona Awards

CONFERENCE

How can I apply for 4YFN Barcelona 2020 Awards?

The 4YFN Barcelona 2020 Awards are open and accepting applications until the 20th November 2019. Learn more about the 4YFN Barcelona 2020 Awards and submit your project here.

What are the activities organized for Investors at 4YFN Barcelona 2020?

The 4YFN Barcelona 2020 Investors Program is filled with activities and experiences designed to help investors identify relevant deal flow as well as connect with one another. At 4YFN Barcelona 2020 you will find startup pitching sessions, investor-only meetups, a cozy Investors Lounge to network and hold meetings, tours, side events, roundtables, content tracks and much more. Find the latest updates on the 4YFN Investors Program here.

Most of the investor activities are exclusive for investors and require a 4YFN Investor Pass. To make the most of the 4YFN Barcelona 2020 Investors Programme, we recommend that active investors purchase a 4YFN Barcelona 2020 Investor Pass.

What is the 4YFN Investors Club and how can I join?

The 4YFN Investors Club is the global network that connects individuals and organisations actively investing in digital startups. With over 1000 members, representing different investor profiles, investment ranges and interest, our network provides opportunities during the 4YFN flagship events as well as throughout the year for investors to discover startups of interest, showcase their portfolio startups and network with fellow investors to discuss and assess co-investment opportunities.

The 4YFN Investors Club is exclusive for investors actively investing in startups. Learn more about it and apply to become a member here.

What are the activities organized for press at 4YFN Barcelona 2020?

Please contact us at [email protected] to learn more about partnership opportunities and activities organized for press at 4YFN event; you can also visit our web site to get further information, please click here.

How can I become a 4YFN Barcelona 2020 speaker?

The call for Spakers is already open, the deadline to apply to became a 4YFN Barcelona 2020 Speaker is 8th November 2019. If you want to apply, please click here.

In what language will 4YFN Barcelona 2020 sessions be presented?

4YFN Barcelona 2020 is an English-speaking event. All sessions will be presented in English please note that no simultaneous translation will be provided.

Where can I access the 4YFN Barcelona 2020 conference agenda?

The conference agenda includes the dates, times, description and stages of each activity taking place on stage from keynotes, panels, pitches, competitions and workshops. For updates on the 4YFN Barcelona 2020 conference agenda please click here.

Who are the 4YFN Barcelona 2020 speakers?

See our latest list of speakers here.

What are the Networking Activities?

Networking Activities are designed to connect entrepreneurs, investors and corporates in a series of sessions and networking tools. You can find more information here.

How can I join the Community Club?

4YFN Communities Club is for all projects, institutions and companies with the mission of empowering entrepreneurship and innovation. This club is specifically conceived for tech hubs, accelerators/incubators, tech events, institutions, coworking spaces and universities. Click here to join.

What new activities are expected at 4YFN Barcelona 2020?

For the first time, in 4YFN Barcelona 2020, the GSMA is introducing the 4YFN hubs: specialised programmes dedicated to high-growth industry verticals. Each hub offers attendees an extensive experience made of dedicated content, startup exhibition and a networking programme:

  • The Health and Wellness Hub includes an exhibition area in Hall 2, a 3-day networking programme and the Digital Health and Wellness Summit, co-organised by ECHAlliance on Feb 25 (full programme here).
  • The Fintech Hub includes an exhibition area in Hall 1, a 3-day networking programme and the Fintech Summit on Feb 26 (full programme here).
  • The Intelligent Connectivity Hub includes an exhibition area in Hall 1, a 3-day networking programme and the Intelligent Connectivity Summit on Feb 25 (full programme here).
  • The Talent Arena includes an exhibition area in Hall 1, a 3-day programme on the Talent stage and a range of speed-dating and mentoring activities (full programme here).
  • The 4Impact is the new programme of 4YFN conceived for Startups, communities, NGOs, investors and corporates that want to make a positive impact in our world through technology. The programme includes 10+ hours of content, an area in Hall 1 where attendees can discover and connect with the key players of the Impact movement, and a whole programme of activities for Startups and general attendees (full programme here).

Who can access the 4YFN hubs?

The 4YFN hubs are open to all 4YFN Barcelona 2020 pass holders, but the participation in specific activities may require separate registration. Please note that the Digital Health and Wellness Summit (DHWS) requires an add-on that can be purchased and added to any 4YFN Barcelona 2020 pass type.

I am interested in volunteering at the event, whom do I contact?

4YFN collaborate with local university with our volunteer programme, information will be available beginning of November.

Will there be lockers available at the conference?

NO but there is a cloakroom available free of charge.

Are there any side-events during the week of the conference?

During the week of the conference, 4YFN and Partners are hosting different side-events across the city. More information coming soon

How can I become a Sponsor and/or exhibit at 4YFN Barcelona 2020?

Register your details here and a member of the 4YFN Team will be able to send you further information on what’s available.

REGISTRATION

How can I register for the Digital and Wellness Health Summit – DHWS at 4YFN Barcelona 2020?

Digital and Wellness Health Summit – DHWS at 4YFN Barcelona will be held on 25 February 2020 in Fira Montjuic, hall 2 as part of 4YFN event. To access the DHWS, you will need an invitation or a special access (add-on) on your 4YFN ticket.

The European Connected Health Alliance (ECHAlliance) in partnership with 4YFN develops the Health Summit – DHWS. The objective of DHWS20 is to highlight the best innovators bringing digital technologies to improve healthcare delivery around the world. It creates opportunities for these innovators to meet end-users (clinicians and patients) and understand their needs and challenges.

To purchase your tickets you will need to be registered to 4YFN Barcelona 2020 first, during the registration process the system will offer you the possibility to purchase the Health Summit – DHWS Add-on that can be linked to your 4YFN Barcelona registration.

Can a fake email address be used for attendee registration?

Please use a valid email address to register for 4YFN Barcelona 2020.  Your email address is what we use to create your account and we send username and log in details to this account as well as password recovery emails and other important registration information. If you are concerned about receiving information that you do not require, please access the Email Preference Centre to change your opt-ins.

Can I downgrade my pass?

Downgrades of passes are permitted but will still be liable for the FULL registration fee of the original pass purchased. You can find it in our cancellation policy, which you accepted in My Registration when you registered.

Can I link my registration account to my LinkedIn account?

If you are registering for the first time, you can click on the Sign In with LinkedIn button when you begin your registration process. PLEASE NOTE: If you have been forwarded an invite with a code to register, please ensure that you use the same email address that the invite was sent to. 

If you already have a MWC Barcelona/4YFN Barcelona registration account, you will be able to link to your LinkedIn account during the registration process.

What are the registration desk opening times?

Detailed information coming soon on the website.

What are the access opening times?

Detailed information coming soon on the website.

MWC20 Barcelona – Terms of access

4YFN Barcelona 2020 event attendees are invited to access the GSMA MWC Barcelona 2020 exhibition at Fira Gran Via on Thursday 27th February 2020.

Further information will be available shortly on what you need to access MWC.

Can 4YFN Barcelona 2020 attendees use the MWC Barcelona App?

Yes, the 4YFN Barcelona 2020 attendees can access the MWC Barcelona app with their registration login details.

Can I use the Member discount code?

GSMA Member discounts can only be used by attendees from a Member organisation and are valid for MWC and 4YFN passes. Member discount codes cannot be shared with external customers and clients.

If you use a member discount code and are not an eligible attendee from the Member organisation, you will be personally liable for the full amount of the applicable registration fee.

For queries regarding your eligibility, contact the Membership team on [email protected]

Are there any invitations or discount codes available?

We do not provide discount codes or invitations.

Invitations for 4YFN Barcelona 2020 are exclusively sent from Exhibitors directly to their staff and guests.

Only attendees from a GSMA member organisation are eligible to receive a 30% discount on any pass purchase.

If your company would like to maximize the potential of your business with GSMA Membership, please visit the GSMA website  or contact [email protected] and ask for the benefits of becoming a GSMA Member.

E&P INVITATION SYSTEM

In my pass allocation, I received some MWC Barcelona passes and 4YFN Barcelona 2020 passes. Which system do I use to invite or register with each pass type?

You will receive access details to the respective E&P Invitation Systems for each event, where you can register with respective passes. Keep in mind that MWC Barcelona passes give access to 4YFN Barcelona 2020 event; therefore, we recommend not repeating the invitees’ names.

How do I register my guests and staff?

The Exhibitor & Partner Invitation System, commonly referred to as the E&P System, is used by our Exhibitors, Sponsors and Partners to invite and register their staff and guests to attend 4YFN Barcelona 2020.

Who is the Registration Coordinator?

Generally, companies nominate a Registration Coordinator to manage their registrations. Your Registration Coordinator/s will be notified by email of your company’s personal E&P Invitation System login details once registration goes live later this year. Please ensure your Registration Coordinator contact details are correct in the Manual. Go to Additional Contacts & Registration Coordinator to check and update this information if required.

How can I change the Registration Coordinator?

In case you need to change the Registration Coordinator at the Online Event Manual, please log into the Online Exhibitor Manual, click on ‘Company Details’ and click on “Additional Contacts and Registration Coordinator”. Look under the “Registration Coordinator” and click “edit”.

The new Registration Coordinator will receive the login details within 72 hours.
If you need to have your username and password to the OEM re-sent, please e-mail [email protected]

How can I add or modify a secondary registration co-ordinator?

The Primary Registration Coordinator can add always a secondary coordinator to manage invitations and registrations, by login in into E&P Invitation System and going into the “Coordinator Management” tab.

How can I change a pass type or purchase additional passes in the E&P system?

The Primary Registration Coordinator can add always a secondary coordinator to manage invitations and registrations, by login in into E&P Invitation System and going into the “Coordinator Management” tab.

To purchase additional passes enter into the Exhibitor & Partner Invitation System and follow these steps:

  • Click on ”Pass & Attendee management” tab.
  • Select “Purchase additional passes” option
  • Enter the Registration Coordinator’s contact details.
  • Introduce Discount code (If any), select “Pass type Type” and quantities.
  • Then press the “Submit” button and you will receive the following message from the system – “We have received your request to purchase additional passes. We will process your request shortly and send you the payment details”
  • You will receive an email with further instructions.

You will know that your allocations are running low by looking at the “Remaining” Column on the main Pass & Attendee Management screen.

Can I cancel an invitation?

Please note that the Delegate and Exhibitor have a multiple code that cannot be eliminated.

Please note that invitations that have not been used to register will not be deduced from your passes allocation.

CANCELLATIONS

Can I cancel my pass?

ALL SALES ARE FINAL. Cancellations, as well as ‘no shows’ will be liable for the full registration fee. Cancellation of travel and hotel reservations are the responsibility of the registrant.

Please consult the event terms and conditions for full details.

How can I cancel a registration?

All registered E&P Invitation System passes can be cancelled at any time even if they have received their invitation code and/or QR code.

However, once a registered attendee modifies their registration account Exhibitor Coordinators will no longer be able to cancel that pass.

The E&P Invitation System will show you the message: “You cannot cancel this registration as it was already modified by the attendee.” 

To cancel a registration follow the steps outlined below:

  • In the “Manage Passes” tab click on “Search for Invitations” to search for the attendee you want to cancel.
  • Enter the ‘Primary email address’ and click on ‘Search’.
  • In the ‘Actions’ column you will find an icon to “Cancel Registration”. Please click there and ‘Proceed’.

ACCESS

Do exhibitors have access during build up and dismantling?

  • The exhibitor stand staff passes will only be valid from Sunday 23rd of February 2020. Any exhibitor who needs access before should request a build-up wristband.
  • For dismantle information, please refer to the Dismantling section in the OEM (online Event Manual) – coming soon.
  • Please note that no vehicles are allowed within the halls.
  • Any exhibitor who needs access for Thursday February 27th 2020 should request a dismantling wristband via the ¨Build-up and Dismantling Wristband Form in ¨Forms & Deadlines¨ page of the Online Event Manual

If you have any questions regarding contractor wristbands please contact our Customer Care Department at email: [email protected]

Do I need a wristband during build-up and dismantling?

  • All personnel requiring access to the exhibition during build-up and dismantling must wear a Build-up and Dismantling Wristband. Please refer to the Online Event Manual.
  • Due to increased security measures all employees will be issued with one coloured wristband for build-up and a different colour for dismantling and will be requested ID to enter the venue during build up and dismantle

PAYMENTS

Can I make a cash payment onsite?

No, cash payments are not accepted to buy 4YFN Barcelona 2020 passes.

Can I pay by wire / bank transfer my registration ticket?

No, payments by wire / bank transfer are not accepted at 4YFN Barcelona 2020. Only credit card payment are accepted.

How can I claim VAT back?

The GSMA does not promote a tax compliance and recovery service for 4YFN. This is due to differing standards of service and delivery available to different attendees and exhibitors in different countries. You may wish to undertake a search in your country for a reputable service provider and/or engage with your accounts or auditors for a recommendation specific to your organisation and country.

How can I change my invoice data?

Kindly send an email to [email protected] specifying precisely what details would you like to change and how would you like them to appear on the invoice.

Once received, we will proceed with the modification as soon as possible.

VISA

Do I require a visa to enter Spain?

Please read the information here to understand whether you need a Visa to enter Spain.

If you do not require a visa, you should not apply for visa support, as the GSMA will not issue supporting information for nationalities that do not require a visa.

How do I request a visa invitation letter?

GSMA can provide you with a supporting visa invitation letter.
Please note that you must be fully registered and have paid your registration fee in full, as well as provide your personal details to the organiser, in order to receive your visa invitation letter.

To obtain visa invitation letter, please follow steps:

  • Complete your registration process and pay all outstanding fees.
  • Opt in for your Visa Invitation Letter in the “My Registration” system and fill in your personal and passport details.
  • Once your request is approved, you will receive a visa invitation letter by email.

For more information, click here.

DATA PRIVACY

How are you collecting ID information?

We are collecting this data via two methods – manual input by the attendee into the registration website or via a scan of their MRZ (Machine-Readable Zone) code on their passport or EU National ID card. In either case, the data is encrypted and securely transferred to a server and will only be retained for the period leading up to, onsite and shortly after 4YFN Barcelona 2020 or retained if attendee allows to.

You will be required to show the original of your Passport or EU National ID card at Pass Collection and Venue Access.

* Photos / photocopies of documents / driving licences or other forms of ID will NOT be accepted.

How can I change my personal data?

If any of your information has changed, you can log back into your registration account  and select ‘Update My Personal Information’.  If you make any changes to your registration, please ensure you click the “Submit” button at the bottom of the page; otherwise your data will not be saved.

Please note however that you are unable to change your Last Name and Email Address.