Mónica González

Chief Experience & Marketing Officer, Allianz

Speaker Bio

I'm Monica, an industrial engineer with over 15 years of experience in marketing, sales, and customer experience. My passion is transforming companies, big or small, by injecting agility, innovation, and customer-centricity into their strategies and processes. Currently, I lead the Experience and Marketing area at Allianz, where I drive brand differentiation, increase customer retention and value, and create a new digital growth channel connected to a sales contact center.