Exhibitor

Humanising AI

When

Mon, 26 Feb: 14:00 - 14:45 CEST

Pre-registered & Approved have priority

Physical
Location

Tecnotree - Exhibition Stand 5F81, Hall 5

Session Description

How will the investments and initiatives around generative AI help CSPs drive ROI from customer experience & monetisation over the network?
Artificial intelligence has huge potential to increase productivity and enhance customer satisfaction, revenue, and profit margins. The hype surrounding generative AI is being built on solid foundations, from the potential for optimised processes and tools that can speed up network or cloud transformation to bringing new levels of natural interaction between people and computers that can deliver personalised experiences for customers. 
 
Generative AI in telecoms can be used to produce insights and content that improve customer experience, boost sales, streamline operations, and have an impact on a variety of key performance indicators (KPIs) including expenses, revenue, and customer satisfaction.  It has the potential to bring about revolutionary shifts and assist telcos in realising some of AI's potential.
 
In this session we will elaborate on:
• What are the complexities for businesses to try to integrate AIML technology and customer experience
• How can CSPs achieve goal optimization for revenue monetization and customer experience across the customer lifecycle for FTTX and mobile 
• How will the investments and initiatives around generative AI and large language models help CSPs drive ROI from customer experience & monetisation over the network
- What is the role of augmented intelligence in enhancing human intelligence for CSPs and their customers
 
Register now to know more https://www.tecnotree.com/mwc-barcelona-2024/

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